If for any reason you are not satisfied with any of our products, unused merchandise may be returned for exchange within 30 days from the date of receipt and subject to the provisions below:

The product was purchased from theicaseplace.com: The product must have been purchased via the www.theicaseplace.com online store.

The product must be returned in its original packaging: Items returned for either exchange or refund must be in their original condition and shipped back in their original packaging. They must be returned undamaged, unused and unopened. 
 The original sales receipt must be enclosed (photo copies accepted). Unless otherwise indicated by The iCase Place, product MUST BE returned in it’s entirety to receive replacement or refund.

Shipping costs are not refundable. No refund will be made on the shipping portions of your order.

We do not accept COD. The cost of initial shipping and all return shipping is sole responsibility of the customer.

We reserve the right not to exchange or refund items that were: damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by The iCase Place.

DAMAGED or DEFECTIVE PRODUCTS:

To ensure the highest possible quality, we fully inspect each product before it is shipped. We also fully guarantee all of our products to be free from factory and workmanship defects. If any product is found to be defective, or has been damaged in shipping The iCase Place needs to be informed immediately upon receipt of goods. Refund may be applied provided the conditions listed in our Exchange and Return policy are met.